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Info Boxes

Overview

Info boxes provide brief, optional guidance to help learners succeed in the course. Unlike callout boxes, which highlight essential content, info boxes focus on supportive advice such as study strategies, time-saving approaches, or best practices for navigating the course.

Info Boxes vs Callouts

Info BoxesCallouts
Provide guidance about the course experience, such as navigation, deadlines, expectations, tips, or success strategies.Emphasize important learning content, such as key takeaways, reflection prompts, critical insights, or concepts that warrant additional attention.
Focus on helping learners navigate and succeed in the course.Focus on helping learners engage with and understand the content.

Use info boxes to enhance the learning experience without introducing core content. Keep them concise and use them sparingly so they remain helpful rather than distracting.

Common Pitfalls to Avoid

  • Using info boxes that exceed 250 characters
  • Embedding media inside info boxes
  • Including images within info boxes
  • Using info boxes for core course content instead of support

[Example]

CDD Tag

<infobox = note></infobox>

<infobox = tip></infobox>

<infobox = reminder></infobox>

Guidelines

Do

ID

Production

Use Blue Info Boxes with the Note Icon to Highlight Notes

Use these for important “please note” information that learners need in order to understand the material correctly. Notes clarify details, highlight exceptions, or prevent confusion. They contain essential supporting information, not optional advice. Keep them concise and focused.

ID

Production

Use Purple Info Boxes with the Tip Icon to Highlight Tips

Use these for optional suggestions that can make learning easier or more efficient. Tips may include shortcuts, study strategies, or best practices. They are not required to understand the material and should enhance, not replace, core instruction. 

ID

Production

Use Red Reminder Info Boxes to Highlight Reminders

Use these to reinforce key information learners have already encountered, especially deadlines, important dates, or required actions. Reminders help prevent missed steps and keep critical details top of mind. Do not introduce new information.

Do Not

ID

Use Over 250 Characters

Using more than 250 characters in an info box reduces its effectiveness by undermining its role as a focused support element. Info boxes are meant to surface helpful guidance quickly without disrupting course flow. When too long, they compete with core content, increase cognitive load, and are more likely to be skipped. Keeping them concise supports clarity, scannability, and ensures they function as quick, helpful guidance rather than secondary content blocks.

ID

Production

Embed Media

Embedding media should not be used within info boxes because it weakens their purpose of providing quick, supportive guidance. Info boxes are meant to be brief and easy to process. Adding media increases cognitive load and can distract from the main message. Media is more effective in the main content, where it can be clearly introduced and explored. Keeping info boxes concise and text-focused ensures they remain effective.

ID

Production

Include Images in Info Boxes

Including images in info boxes reduces their effectiveness by shifting them away from their role as focused support elements. Info boxes are meant to provide quick, scannable guidance. Images add visual weight and can distract from the message or interrupt content flow. Visual media is more effective in the main content, where it can be properly introduced and aligned with learning objectives. Keeping info boxes text-focused preserves their clarity and purpose.

Published on June 5, 2026, 3:49 PM EDT. Last updated on June 16, 2026, 1:34 PM EDT.